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Privacy Policy

Last Updated: November 1, 2024

1. Introduction

Welcome to ClauseFlow. This Privacy Policy governs your use of the ClauseFlow platform and explains how we collect, safeguard, and disclose information that results from your use of our service. We are committed to ensuring the absolute confidentiality of legal data entrusted to our platform.

2. Data Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you:

  • Account Data: Email addresses, names, and professional credentials required for authentication and workspace provisioning.
  • Drafting Data: Text, facts, and documents you input into the drafting and research modules.
  • Usage Data: Information on how the service is accessed and used (e.g., features engaged, error logs) for security and operational improvement.

3. Legal and Confidential Data Handling

We recognize that the information you input may be subject to attorney-client privilege or strict confidentiality. ClauseFlow does NOT use your proprietary drafting data or client facts to train foundational AI models.We employ zero-retention policies on third-party inference APIs where applicable, and isolate your data within your strictly defined firm or personal workspace.

4. Data Sharing and Third-Party Processors

To provide the service, we may share limited data with secure cloud infrastructure providers (e.g., Google Cloud, Firebase) and specialized API providers (e.g., Indian Kanoon, LLM providers). All third-party providers are bound by strict data processing agreements and confidentiality obligations. We do not sell your personal data.

5. Security Safeguards

The security of your data is paramount. We implement commercially acceptable cryptographic protocols, secure socket layers (SSL), and rigorous access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention and Deletion

We retain Account Data for as long as your account is active. Drafting data stays in your workspace until you delete it. You have the right to request full deletion of your account and associated data at any time via the platform settings or by contacting our grievance officer.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, update, or delete the information we have on you. If you are unable to perform these actions yourself through your account settings, please contact us for assistance.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You will be required to consent to material updates before continuing to use the service.